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Siphethuxolo D
1 reviews | Active since Sept 2016
22 Nov 2018, 12:04
FNB Smart Devices handed over account! For what exactly!
I was told my "smart devices is not paid up and was handed to collections". This is defamatory as I have kept this account fully paid up. They have messed up with my ebucks earning as I no longer qualify because of this. I have also been complaining to the premier banker however they can't do much. What's the premier banking for then. I can't be doing investigations for things I have no idea of...useless
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Replies (2)
FNB (First National Bank)'s replyOfficial
22 Nov 2018, 13:57Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply22 Nov 2018, 13:57
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team
*** (option one)
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Siphethuxolo D's updateReviewer Update
12 Dec 2018, 16:47I am not satisfied with how this is being handled
SD
Siphethuxolo D's update12 Dec 2018, 16:47
Reviewer Update
I am not satisfied with how this is being handled