FNB smart devices Disgusting Service and Goods

<p>I purchased a 49inch TV from FNB which was delivered to me on the 16th of septermber, due to my hetic work schudule i only opened the TV on the 24 th of september to set it up. excited for me new curved tv i immdately put on a movie and everytime the picture changed to a black background i could see cloudy white paches on the top and bottom left conners. on further inspection i released this TV was actally open o the left side of it. i than called the smart devices centre immadtely to log a fault and was told that this was 8 days after delivery i should take the TV to the samsung centre.</p> <p>The following weekend i did as told and when i toom it in within 5min of insection by the samsunf techicains i was told this TV had been prevoulsy opened by someone else as they could see the tenper marks and this voids the warranty.</p> <p> </p> <p>i than called FNB smart devices again and was told to send pictures to prove my claims which i have attcached below and i have had no feedback since.</p> <p> </p> <p>i am disgusted with the service given to me and that i would be shipped an item in this condtion! i am now seating with a defecive R12000 TV and on one will give me answers!!! </p>