TB
Tim B
1 reviews | Active since Jun 2016
08 Feb 2019, 17:39
FNB SMART DEVICES delivary SUCKS!!!!
FNB just never seem to get my smart device orders delivered on time. For 7 years I have ordered from you and the product never comes on the day I get the sms telling me it will come. I then call your call centre and they always guarantee that they will make sure the driver calls me to tell me where he is to deliver the package. This never happens. Today once again here I sit from 8 am till now past 5 waiting like a idiot for a parcel. Come on sort this out....
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FNB (First National Bank)'s replyOfficial
09 Feb 2019, 08:39 Good Day Tim Beukman,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply09 Feb 2019, 08:39
Official
Good Day Tim Beukman,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)