FNB Smart Devices BAD SERVICE AND POLICIES!

I called FNB today to change my debit order details for my smart devices. FNB refuse to use another FNB account, I said they could debit my Credit card or my business account, or my new Nedbank account. I also offered to pay it via EFT, none are accepted. What bull**** is this, I need to close my cheque account as I don't require it anymore yet FNB will force me to keep it opened due to these debits. FNB you need to sort your house and policies out. The only way that you can do an EFT is if your account is handed over to debt collectors!!!! No wonder why I have decided to leave this pathetic bank because your service sucks.