1 reviews | Active since Mar 2017
fnb smart devices bad !!!!
<p>i took out a cellphone contract with FNB after they said its better as you can do everything from the phone and dont have to come into the bank</p> <p> </p> <p>WHAT THE HELL !!!!!!!.</p> <p> </p> <p>Cellphone that leaks oil in the LCD. i took it to 3 company's and all state its a fault in the phone. i sended it back to fnb and now just as i knew it will happen they blame me. The best off all is they did not find the fault and phoned me to ask what the problem is. their tecnition did not know what to look for,</p> <p> </p> <p>after a month fnb came back to me to say they will cancell the contract as i ask them too. now suddenly yesterday i recieved an email states it was caused ( damaged ) by myself. WHY IN THYE HELL DO I WANT TO BREAK THE PHONE I WANTED. </p> <p> </p> <p>MARILDIA from fnb sended me an email stated thyis :</p> <p> </p> <p>Good day Mr Van Rooyen</p> <p> </p> <p>The report from Somerset West Mall confirms that the LCD is bleeding- which is caused by physical damage (most times the touchpad does not crack, but the LCD cracks in its place) causing it to seem like its "bleeding ink".</p> <p> </p> <p>Please be advised that you are still liable to pay the account.</p> <p> </p> <p>Regards</p> <p>Marildia</p> <p> </p> <p>THE REPORT FROM SOMERSET MALL DOES NOT STATE THAT !!!!!</p> <p> </p> <p>BE AWARE OF FNB PEOPLE. GO TO ANOTHER COMPANY LIKE VODACOM.</p> <p> </p> <p> </p> <p> </p>
Good Day,
Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.
I have escalated the matter to a subject matter expert to provide you with feedback and a resolution.
I do apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.
I have escalated the matter to a subject matter expert to provide you with feedback and a resolution.
I do apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
This is an email i just recieved from FNB . ?
Good day Mr Van Rooyen
The report from Somerset West Mall confirms that the LCD is bleeding- which is caused by physical damage (most times the touchpad does not crack, but the LCD cracks in its place) causing it to seem like its "bleeding ink".
Please be advised that you are still liable to pay the account.
Regards
Marildia
NB !! REPORT ATTACHED SAYS THE LCD IS BLEEDING AND THAT IS ALL....
WONDER WHERE THIS STANDS :
he LCD is bleeding- which is caused by physical damage (most times the touchpad does not crack, but the LCD cracks in its place) causing it to seem like its "bleeding ink".
I WILL ATTACHED THE REPORT FROM WEFIX SOMERSET MALL
Is this now ****** towards me or just a person of fnb that wants to show fnb customers how we are being treated
This is an email i just recieved from FNB . ?
Good day Mr Van Rooyen
The report from Somerset West Mall confirms that the LCD is bleeding- which is caused by physical damage (most times the touchpad does not crack, but the LCD cracks in its place) causing it to seem like its "bleeding ink".
Please be advised that you are still liable to pay the account.
Regards
Marildia
NB !! REPORT ATTACHED SAYS THE LCD IS BLEEDING AND THAT IS ALL....
WONDER WHERE THIS STANDS :
he LCD is bleeding- which is caused by physical damage (most times the touchpad does not crack, but the LCD cracks in its place) causing it to seem like its "bleeding ink".
I WILL ATTACHED THE REPORT FROM WEFIX SOMERSET MALL
Is this now ****** towards me or just a person of fnb that wants to show fnb customers how we are being treated
