FNB smart devices

<p>This division is the most pathetic customer service experience i have ever witnessed. i app**** for a smart device online and they even sent me a confirmation message saying " we are working on your application for an FNB connect. ***" i called FNB trying to get the status of the application instead i have been transfered back to back from sales to smart device department on numerous occasions, what is the reason for this ??? i constantly have to verify details for the umpteenth time now. ai its just pathetic guys for africas most innovative bank you lack a very importand aspect in your business get your house in order guys </p>