Fnb smart devices

<p>I order a new Fitbit charge 2 fitness tracker from Fnb's smart devices so called services around the beginning of February. Within a week the device was faulty and had to be sent back. That was almost 3 months ago. After countless emails and pglhones calls to all their call centers I have heard absolutely nothing about my device. They never get back to me. And on top of it all they still charge me for the device. I actually cannot believe the disgusting service from this soo call " best digital bank" . This is. It the first time I have had problems with fnb this year. Disgusting service from the worst bank in South Africa! </p>