RR
Ruan R

1 reviews | Active since Nov 2015

13 Nov 2015, 14:29

Fnb smart devices

Good day to the person who will read this, I got me the hp envy 15\ smart touch laptop on a 2 year contract at fnb devices. Today will be a year that i am paying. It is now the third laptop that is broken and needs to be replaced. Everytime i lose expensive programs and anti virus programs that i need to re-install. I phoned fnb devices 2 weeks ago about the broken laptop and for them to collect it

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Nov 2015, 10:45
Official
Hello Ruanvanrooyen11,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 813404.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)