Fnb smart device staff pathetic and ***********

<p>Fnb and their smart device department is the most *********** and uneducated bunch of people I have ever dealt with. Placed an order for my children's Christmas gifts and ordered 2 tv's and 2 tablets for them, what arrives with the courier from Fnb, only 1 TV. This after my previous order miraculously disappeared on their system, ask for assistance from Fnb by emailing them, my email just gets forwarded back to these people, ask for the manager or person in charge and oh sorry he is not in his office. I requested Fnb to pull my recorded call with the agent to prove my order was 2 of each item, nothing has happened and no response. And oh yes don't forget the Fnb delivery guy calls me and says I must call him back because he has no airtime to deliver the 1 TV when I ordered 2 and 2 tablets, where is the rest of my order Fnb, oh wait the *********** staff could not get my order right. What a joy and I bet my order won't be sorted out because ask Fnb for assistance and there is just no response, only received an email asking for my ID number, this is since I sent a request on 8 December already. Thanks Fnb I could not help but share this because this is ridiculous service from the supposed top bank in RSA.</p>