1 reviews | Active since Dec 2016

20 Dec 2016, 10:22

FNB SMART Device Repairs

<p>So I got my new laptop from FNB and I was impress with how it arrived so fast and that it was such a great device at first look. Then I discovered that the device was fault and I just had no time to send it through to FNB as I also used the device for Business.</p> <p> </p> <p>SO I Sent my device in for repairs and it has taken them a whole month to repair the device! The only fault with it was a USB Board!! <br /><br />Please be careful when buying a laptop or device from them!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Dec 2016, 10:52
Official

Good day cameron-sinjin-basson,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the Smart Device department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)