1 reviews | Active since Aug 2014
FNB Smart Device related "hidden" charges
FNB just charged me R888 for FNBconnecta that i know nothing about, they have already deducted the money for the device which is R649 , now all of sudden they deduct another R888, i need to know why and has no cared to explain to about this extra deduction. i do not even use their sim card .
Good Day Godfrey,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Godfrey,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Connect to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***