1 reviews | Active since Mar 2014
FNB Smart Device disgusting service!
Had my smart device delivered on Monday 12/11/18... I then sent a complaint 14/11/18 saying the device was faulty and was contacted the same day (14/11/18) with regards to my faulty device.
The gentleman that phoned me assured me it was going to be replaced and Would take 3-7 working days. The 7th day (22/11/18) and heard nothing.
I have been trying to get hold of somone since the 22/11/18 right up till today 27/11/18 This is an absolutely disgusting service! Guys come and fetch your smart device and take this bull**** off of my account! never been more unhappy with your service and I have been with FNB for the better part of 15 years!
This is just a money making scheme very disgusted! Since i received the device I have not been able to wear it.
Ref no: FNB ********** B4D
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref:***NF
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref:***NF
Regards,
Client Experience Team
Tel number: ***