FNB Smart Device Centre - NONEXISTENT

<p>Good day FNB. I've only ever been a client of FNB for 15 years and one would think you'd treat each customer with the service we are promised? Right? I have now been waiting an entire week since I have called your smart device department, as my smart device has stopped working and is still under warranty, for anyone ANYONE to contact me to arrange collection. This is just a phone call, not to mention that the device still needs to be collected, repaired and sent back to me. I have now called your call centre 3 times since and all I get is sorry, no answer as to why nothing and I mean NOTHING is getting done about this. What lengths does one have to go through to get this sorted out?<br />Very unhappy FNB customer.</p>