1 reviews | Active since Oct 2016

22 Oct 2016, 12:28

FNB Smart device and data - WOES :-(

<p>Having recently purchased a Huawei P9 via the FNB Smart Device offer, I was further lured into believing this was a great deal when I also considred the cheap data. </p> <p>Problem: Connectivity remains a big issue with the network often not being available - and it is not as if we are using the phone in the middle of the Karoo -- this is in Pretoria!</p> <p>Other people with similar [problems? FNB having opted for a service that goes beyond its ability to deliver?</p> <p>Im reliant upon my device and being connected at least 99%! </p> <p>Agge nee man! Come on FNB!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2016, 13:17
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)