DD
Dwane D

1 reviews | Active since Mar 2019

10 Sept 2019, 10:17

FNB SMART DEVICE.

Hi,

I have called FNB & have been transferred from pillar to post with no help. I have sent various emails and have made contact with you on all your social media sites with no help either.

I am using hello peter as a last resort, hoping I will finally be assisted. I have settled my FNB smart device account and I need for the "smart device settlement account" tab to be removed from my online profile. I am certain that something this basic does not need to be this difficult to be attended to, please assist & advise accordingly.

Thank you.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Sept 2019, 11:14
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF

Regards

Hello Peter Complaints Team 

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