FNB Smart Device
<p>Off the last review I did - which I still haven’t had a response from - my device stopped working and I booked it in mid-December, leaving me with no phone. It has been nearly 3 weeks and FNB has failed to make contact. So now I am sitting with 2 really urgent matters</p> <p>1: FNB Connect eWallet funds un-accessible </p> <p>2: No smart device</p> <p> </p> <p>what next?</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Rahim.Salamaan
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Rahim.Salamaan
Email address: ***
Tel number: *** (option one)