1 reviews | Active since Jan 2013

16 Jul 2019, 16:04

FNB Smart Bond Missed Calls

Good day, i have a Smart Bond account with FNB and it has been into areas for months now, It is in 16k+ areas. I did send messages to be contacted, until yesterday i missed a call from this number: *** . Then today i managed to call the smart bond department and i spoke to Zinobia Allie who advised me to send her some documents, Now i have received a buzz from the same number at 15:49pm and i was just buzzed. Can we come to an arrangement please since this calls will be recorded as i am ignoring them and the next thing i will be receiving a summon or something.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2019, 08:22
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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