Fnb smart bond

I recently app**** for covid relief and noticed my home loan was not paid I spoke to my banker and advised him that I will do a payment into the bond myself as I was worried that no payment was done from covid relief.i received an SMS this morning that my bond is in arrears and that I missed a payment.what the **** is going on fnb I am in the process of purchasing a property and u dont want this to affect me negatively as I have never been arrears with anything