FNB smart app not so smart after all...very stupid idea!!!

<p>FNB introduced the smart app verification system which is so stupid. Basically what this means is if you do not have data on your mobile phone and you are using a laptop to transact, then you wont be able to because you need the data to log in and verify the payment. With the networks in RSA, internet connection is slow and unreliable. The reason why most people use the laptop is because of the internet connection of mobile networks being so unreliable in the first place. Now they want you to verufy using the unreliable mobile networks!!!??? dumb if you ask me... Secoindly, if I want to purchase airtime to log in to my app to verify my payment, the FNB *130*321# service always says its on maintenance!!! so this means I cannot send money to anyone unless i have time and money for transport to go and buy airtime at the shop to recharge, buy data, log in, and verify my payment. We have just went from 2 steps (pay and verify using OTP) to 5 steps (buy physical airtime at the shop, recharge, log into the App, pay from laptop, verify using the App)...so stupid if you ask me and a few hundred thousand customers...considering moving my account!!!</p>