EW
Edward W
1 reviews | Active since Nov 2016
28 Nov 2018, 09:31
FNB - Slowly degrading to the Worst Bank
I have been trying for two months now to open a Channel Island account and close two current accounts with FNB. However, calling them and asking them to change my Risk 4 Profile is not working.
The one person tells me to go to the branch, the branch tells me to call the debt review centre, the debt review centre tells me it has been done and to wait 24 hours and its been a rinse and repeat.
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FNB (First National Bank)'s replyOfficial
28 Nov 2018, 10:38Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply28 Nov 2018, 10:38
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)