PvdW
Pierre van der Westhuizen

1 reviews | Active since Nov 2010

30 Apr 2019, 09:01

FNB slow to close my account and then charging me a fee!

Why are you charging me a monthly account fee after I have twice requested to have my account closed? Now you want me to still pay the fee even after I have requested the closure of the account?? I refuse to pay the fee because I have already requested to have the account closed.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Apr 2019, 10:21
Official
Good Day Pierre
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref : *** 

Regards, 
Hello Peter Team 
Tel number: ***