DL
Douglas L

1 reviews | Active since Apr 2018

14 Nov 2022, 07:19

FNB Slow to action or none taken

Still waiting for the "High Priority" call from the cards department on the ***** case my fiance opened Case number *** And still my account has not been sorted from August but constant messages about owing them money Case number *** Filled out the documents and got a police case number. Definitely want to close my account due to the fact that I have not been treated as a customer but was blamed for it by some of the bank consultants

0
Replies (2)
DL
Douglas L's update16 Nov 2022, 07:41
Reviewer Update
Apparently my fiance got a message saying that the money was paid back on the 19th October but no funds habe been paid back yet.
Complaint num ***NF
Seems like fnb lies as well about paying back ***** so i will definitely be closing my account even though I still haven't been helped with it
DL
Douglas L's update16 Nov 2022, 10:00
Reviewer Update
Seems like the ***** was reversed but no money was credited back. Even after the balance was and still is 0.00