VB
Vernon B

1 reviews | Active since Aug 2015

05 Aug 2015, 13:12

FNB slow service.

Waiting for more than an hour at FNB Sasolburg branch to see customer services. Out of six booths, only two consultants, spending on average 25 minutes per customer.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Aug 2015, 13:41
Official
Hello dbeerv,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.

The reference number is 736198.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)