FNB Slow lounge ****!

Extremely Disappointed – FNB Slow Lounge Charges. As a Private Wealth client, I’m absolutely appalled by the service from FNB. I was charged eight times for using the Slow Lounge, even though lounge visits are clearly listed as part of my benefits. Despite escalating the issue, I’ve received no proper resolution or refund. This feels like nothing short of a ****. For a bank that claims to cater to high-value clients, this is completely unacceptable. FNB’s lack of accountability and poor client service is shocking. I trusted this institution, but clearly, loyalty means nothing to them. Sort it out, FNB.