FNB sloppy negligent uncaring

So I am still waiting for funds promised from FNB in early June.to complete home renovations.<br> FNB royally *****ed up many steps of the way and left me and commissioned contractors hanging..waiting on empty assurances the fund will be available in x days.<br> I continued building using my own funds on such assurances - and written commitments... until my personal finances were depleted.. I took my roof off understanding funds to be forthcoming.. so left exposed and powerless to go to other banks - and believe me I would leave FNB in a flash but they locked me in. and I am out of my house still.. waiting while the rains threaten...<br> get better competent staff that make good on promises, return calls, respond with information, check their work flow, take responsibility for their mistakes, dont pass the buck or hide - and know they are dealing with peoples lives out there. <br> FNB leaves me stranded with no recourse still.. I do not appreciate this institutions empty words and worthless communications, negligent attitude and basic incompetence shown me - a lifelong customer<br>