AR
Antonio R

1 reviews | Active since Sept 2017

11 Mar 2022, 16:57

FNB slogan "How can we help you" is a joke - practice what you preach.

Hi,

So after 3 weeks of multiple emails and completing 2 “Call Me Back Forms", NOT A SINGLE FNB staff member (other than someone called Noni Shikwambana, who asked me to complete a "Call Me Back Form") has ever come back to me!

This despite automated emails informing me: "We will contact you within 2 working days."

This is a typical example of arrogance OR incompetence demonstrated by service providers, especially the banks, in South Africa.

Reference Numbers: ***NF; 3R4YL9X3; 6ZSUQOD5

If this is how FNB treat potential NEW clients, I feel sorry for their current clients!!!!

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