FNB sliding downhill

I could not log onto FNB today and so decided to get ***** division to block the account. Apparentely my credit cards are cancelled now which I did know would happen. FNB have slowly but surely been sliding down hill for some time now and this bank really worries me. In addition FNB security features are very lax and there seems no inclination to get their systems up to a high security level. I am a private wealth client and do not expect this low level of service from FNB. It is very worrying.