MG
Manie G

1 reviews | Active since Mar 2009

23 Jul 2018, 09:28

FNB sitting on their ears.

I have asked FNB numerous times not to deduct my account fee on the 20th as I get paid on the 25 of the month, but no response. What do I have to do for you to listen to me? this causes my account to go into a negative balance nearly every month.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jul 2018, 10:20
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)