FNB "simple" online buisiness account activation, impossibly tedious and difficult

<p>I have struggled to no end trying to get my account acctivated. I have sent my FICA documents no less than 5 times, I have made calls to fnb easily equating to an hour on-air time and I have explored every corner of their website to activate my account.</p> <p> </p> <p>WHY is this so impossible!!!!!!!!!!!! Tried going to a branch today but there were atleast 20 people waiting for assistance in line and I simply couldnt see myself wasting anymore time, I have been trying to get my account activated for 35 days. So simply, WHY does FNB offer a service which does not work and which causes the customer extreme frustration? </p>