HB
Henk B

1 reviews | Active since Nov 2012

03 Apr 2019, 11:38

FNB sim not porting

Good day

I have a FNB connect Sim that I want to port to Vodacom. This is the 2nd month that I phone Vodacom and they say FNB is rejecting the Port due to an outstanding invoice.

All invoices are paid as this goes off via debit order from my FNB account.

I want to move as FNB sim cards has very poor signal in the area I am working. I hope to have this sorted.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2019, 13:42
Official
 Good Day, 
 Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)