SM
Sarah M

1 reviews | Active since Oct 2018

19 Oct 2018, 10:01

FNB Sim Card - DONT DO IT!

FNB Sim Card?

A - NO! Don't do it. My partner used to bank with FNB and ported my sim to FNB, I've had my cellphone number for 11 years and now that he no longer banks with FNB I am unable to buy airtime, data etc.

i've tried to port my number to Cell-C twice with no luck.

Does anyone know how to port out of FNB. Why are they not approving my request to port out; when i dont even have and have never opened a bank account with FNB.

It honestly feels like theyre holding me hostage, waisting my time and money every time i have to go in buy sim cards try port! ive tried to port twice and have had to go in four times (twice to cancel the port because it never went through).

Seriously FNB. Fix This

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2018, 10:57
Official

Good Day Miss S McEwan

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***