FNB sim
<p>On Saturday 19th November 2016 my wife moved from her cell network over to FNB Network because of the reason it had the cheapest prices for data. So on Saturday night we loaded 2gigs on her number (which we got it for R95) and 5 gigs we got for our WiFi router. Tonight she wanted to get just a extra 1gig now I see the price tripled. I honesty think it is outrageous to think in the matter of two days the price can increase so drastically. There was no advertising saying those prices where on special and there was no warning that prices would go up. I would like an explanation. I was thinking of going from my current network over to the FNB network for similar reasons when my contract is up but now I'm having second thoughts. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
And still no one from FNB has given us a call regarding this matter. FNB what is happening
And still no one from FNB has given us a call regarding this matter. FNB what is happening
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)