1 reviews | Active since Sept 2015
FNB SHOULD USE THE SLOGAN HOW CAN WE **** YOU
R4600 was transfered from my account by fnb to my personal loan yesterday, today R7700 was transferred to my fnb loan again, i called in and spoke to Khethiwe in the morning, in the afternoon i called again and spoke to Siya who laughed at me when i told him i need the money to be refunded back to me,he even said how many times will i call in a day regarding the same thing. i made payment arrangements with Hahn and Hahn attorneys which i was told works on behalf of fnb legal but yet the agent told me he does not know of the company or any payment arrangements made by me.
Good day Mangalani,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Loans for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Mangalani,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Loans for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)