Fnb should unblock my account. Or take me to court

Whom it may concern.

I am writing to enquire on why FNB blocked my bank account without notifying and without valid reason as I write my account is still block for 3weeks now.

I had an agreement with my Uber driver to pays me weekly the said amount which is R2300 which he gives me the money in cash on Mondays. The said driver always default in payment. Reason I request cash is for me to inspect the car weekly on payment.

The driver Benedict Thobane came to my house with out cash trying to give me his usual stories of defaulting payment which I refused and asked him to keep the car he then said that he got some money in his account, I said to him send it to me and he requested for my banking details and I instantly gave him he paid money - R1300.00 to my account on that Tuesday the 12th of July 2022 using his Capitec banking App and gave me R600 in cash - Which was still short R400.

I normally struggle to get him to pay me the weekly collection as agreed between the both us Out of anger I took the car from him and said I will look for another Uber driver.

I was then unpleasantly surprised when I couldn't access my account and was told to contact the branch.

I contacted the FNB ( wonderpark Pretoria North branch) and was told by a branch staff member that I had de*****ed someone from Capitec an amount of R1300.00. This got me angry and frustrated because:

1. the bank did not notify me about the account freeze 2. I have had this bank account for almost 10 if not more and I have never used this account for ******* purposes - why would I begin to de***** people now just R1300 3. The bank even reversed my funds without my authority or a court order without getting my side of the story. 4. Even after the bank reversed the funds that they *******ly reversed my account is still on hold and I cannot access the funds or do any transactions.

I am very disappointed and angry at FNB for how they reacted to this situation as they did not contact me their customer to get my side of the story.

When I confronted Mr Thobane about this he blatantly told me that he is doing this because this is South Africa - and he will show me that I am a foreigner and he will teach me how South Africa works....

Clearly from the above statement it proves that I am being inconvenienced or treated like this because I am an honest foreign national whom a dishonest South African de*****ed and no one is willing to hear or assist the foreign national as we are automatically labelled as *********. Mr Thobane went to the police station a swore an affidavit lying that his girl friend mistakenly transferred the money to my account his bank asked him to open up a ***** case not affidavit. I have a copy of his affidavit.

As a conclusion, I will like FNB Bank to provide me with a banking ACT/law or court order allowing them to freeze my account and reverse funds without notifying me or without my consent so I can take it to my attorney for further advise and guidance. FNB should also provide me with the ***** case No against my account so that I can face the Law. I have sent my affidavit to FNB from the police no feed back from fnb this is unfair.

Furthermore please note that if I do not get a satisfactory feedback and regards to why FNB will choose to listen to a ***** instead of verify with their client then I will be taking this to the banking ombudsman because it is clear that FNB customers are not safe from ****** and **********, What would have happened if I had sold something to this person and he paid me then decide to claim the funds back from my account... this would then mean that I had lost the product sold and funds received.

Once again looking forward to FNB's feedback so I can take it up to my attorney and the banking ombudsman.

Regards Mr John Samuel Ata *** Passport G***.