tT
tanialw T

1 reviews | Active since Oct 2016

21 Oct 2016, 11:37

FNB Should run for Government!

<p>After trying for literally months to convert my sons Standard Bank childrens accoutn to a student account I eventually gave up before I completely lost it with them as every time we went in and stood in the queues for ages we were told we needed another document they did not tell us about the last time were were there. I suggested to him to rather try FNB since I bank with them and have never had a problem. He opened the account online, uploaded the FICA docs and received his card less than a week later. All online, hassle free and simpe. WELL DONE TO FNB FOR ACTUALLY DELIVERING WHAT THEY PROMISE! You all should run for Government! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Oct 2016, 11:52
Official

I've received your compliment that you logged. Thank you so much for taking the time to compliment FNB.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)