MS
Mahlatse S
1 reviews | Active since May 2021
28 May 2021, 09:27
FNB should do better for their customers
I bought airtime using their app, they debited my money and I still have not received my airtime. They are sending me from pillar to post. The customer service is not that great as no one apparently knows how to help me.
FNB needs to do better if they want to digital, atleast have systems that work and can be resolved digitally.
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Replies (1)MS
Mahlatse S's updateReviewer Update
31 May 2021, 10:43So instead of FNB actually helping me with their blunder, they just try to sweep it under the rug. Like no it's been resolved. With who have you resolved this issue with, because I still have not received my airtime or my money.
MS
Mahlatse S's update31 May 2021, 10:43
Reviewer Update
So instead of FNB actually helping me with their blunder, they just try to sweep it under the rug. Like no it's been resolved. With who have you resolved this issue with, because I still have not received my airtime or my money.