Fnb should change their slogan from "How can we help" because they can't they just give a person stress

I thought it was a good idea to bank with FNB The app is a nightmare They link accounts to your profile as loans and credit cards that's not even yours as I have no loans nor credit cards. The customer service is a joke Trying to take out any product such as Funaral cover or in hospital cover is such mess that you waiste your time as they can't debit your account in over 6 months then you get notified that they are cancelling these type of products they offered ( but as a client I went to the branch many times and they keep telling you these products are active - but they are not and then get cancelled - that's fine as they didn't want you to have them in the first place so I can't see why they offer them !) I give up with FNB