FNB SHOULD CHANGE THEIR MOTTO CAUSE THEY REALLY DONT HELP THEIR CLIENTS

<p>I called your collections department yesterday and spoke to Precious who tried to assist me. I am having some financial issues & requested FNB to make payment arrangements for me to pay a lower installment on my credit card. The response I received from Precious was I had to miss a payment and go into arrears then FNB will help me. I was trying not to miss a payment and not to go into arrears but it seems FNB rather have their clients go into financial difficulty and not assist them. After 15 years at FNB I think this is it, if my bank cannot assist me when I need assistance then I dont think they should be keeping my money also. I will inform everyone I come across that has a FNB account to be very wary of them when in need of assistance, And this is not the first time FNB did not help me when I needed a home loan they let me down but all the other 3 major banks approved me, something to think about the way FNB treats their loyal clients</p>