rR
rainerj R

1 reviews | Active since Oct 2016

06 Oct 2016, 17:35

FNB should change their courier company

<p>I app**** for FNB the connect sim. On tuesday morning 4 October at 6am I received an sms stating my card will be delivered between 9am and 5pm....nothing , no delivery. I called the number supp**** and they said the driver would deliver on Wednesday...Wednesday came and went, I called again 16:35 and they promised they will come back to me...nothing. Today same story, and the operator once again promised me she would get back to me...nothing. I want to cancel EVERYTHING at FNB, and I will should I not get my sim on Friday the 7th Oct 2016....I'm soooo gatvol of bad service.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Oct 2016, 09:53
Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Another formal complaint has been logged on your behalf and the reference number is ***

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)