FNB should be named First National Blank

<p>I requested an interest rate review for my FNB credit card and FNB offered me 21% from 24% and informed me that the personal interest rate is based on my credit profile. I asked FNB if the credit profile differes from bank to bank as ABSA has offered me 19% personal interest rate and I don't even bank with ABSA. Here is FNB's respond :-</p> <p><br />"Good Day</p> <p> </p> <p>After an interest rate review, we are pleased to inform you that we can offer the customer a personalized interest rate of 19% per annum on their FNB Credit Card on the condition that we receive proof of closure of the customer’s credit card from the other Bank.</p> <p> </p> <p>Please note that these personalized interest rates are based on the customer’s credit profile.</p> <p> </p> <p>Please let me know if the customer accepts the rate as mentioned above and we will arrange for this to be amended once we receive proof of closure of the credit card from the other Bank."</p> <p> </p> <p>Why must one close their accounts with other banks in order to get favorable interest rate from the bank they do their daily banking with? Is this really how you treat somebody who has been a loyal customer for 5 years and never requested a review ever? ********* or Bullying? Eish</p> <p> </p>