FNB. Should be Last National Bank.

I am a private client at fnb, I pay extensive fees to be one. However, I am seriously considering moving to nedbank after the way that this bank has treated my mother. We were okn holiday and homeloans decided to freeze her account as they claim that she never paid in October of 2017!!!!! Almost a whole year later, without warning and without informing her. I am disgusted at the situation. If FNB doesn't correct tjis situation, they can consider me and a lot of my private client friends to move banks. One should be able to trust the bank that you are with. Not have them freeze your account on short notice and then still have a snotty, unsympathetic person tell you a bunch of nonsense. FNB, this is the last straw.