Fnb should be ashamed for bad service and terrible safety!

Extremely dissatisfied with the safety of Fnb bank. They tell me to send my problem to NCC that i did in May 2023. It is 13 August 2023 today. National Complaints Commission. I still did not get any feedback. I still dont have my money. No recovery of lost funds and i have to patiently wait for them to resolve the issue and hope and pray they return my money soon even though i highly know they froze the money but playing on my time not to send my money back. I have been patient enough. Other investors of Absa and Capitec, many of their funds has been returned and their clients atleast feel assured that if any problems occur. That other banks will protect you and resolve issues with good feedback. Why is FNB slow. Why is NCC slow. It is their reckless banking that caused my money to be ****** from the pmp mining investment opening bank accounts through fnb and fnb not keeping track of who they are and where they are and fnb not making sure no bad people are doing business and endangering their clients. I thought safety was of a high priority. Fnb must not shift blame and take responsibility of their negligence and pay back my money. Why must i suffer and wait for my money. I demand a conclusion and my money to be paid immediately. Fnb is harming people by not ensuring safety to their clients. And now that money is ******. Now i must just carry on and suffer and hope they resolve the issue without shifting blame and wasting more time.