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Nico L

1 reviews | Active since Aug 2016

21 May 2024, 10:06

FNB short term insurance seems to be a ****

FNB Short term insurance, a ****? FNB short term insurance seems to be a well established ****?

This is our second claim; the first was rejected as a policy exclusion on home content, although the technical team said the fault was due to A, FNB opted to exclude this for reason B, ombudsman ruled in their favour regardless of the evidence from the technician.

We are now sitting on a claim for our vehicle that was caught in a overflowing dam. Some of the front cosmetics (grill etc) got washed away and the car was not starting at all, people we know personally who have been in the same position advised this will take tens of thousands to fix, FNB says it will take R2500 and want to reject our claim because its less than the access amount.

FNB later rejected the claim as avoidable water damage, although they are unable to back their claim, and are trying to leave us in a lurch to pay for a vehicle that has been deemed non economical to repair. The matter remains at the ombudsman.

Do yourself a huge favour and stay FAR AWAY from FNBs insurance; dont even be enticed by the ebucks back, youll have nothing but issues.

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