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Tim E

1 reviews | Active since Aug 2018

03 Nov 2025, 17:10

FNB SHORT TERM INSURANCE DEBACLE

As part of the new eBucks "your loyalty is worth less to us" system, I requested a quotation from FNB STI. Their quote for my two vehicles was 60% higher than my cost with Outsurance. After expressing my disgust, they somehow requoted but still 40% higher than actual current cost. Then a lengthy BS call from FNB STI with the usual word salad stuff about risk profiles , underwriters....all the commn denominators in the insurance industry...but, their latest quote is their best offer. It borders on ******ion...to achieve eBucks points from 1 Nov we want you, MR CUSTOMER, to sign up for our insurance products and don't bother about our costs being significantly higher than market. That is the new thinking on rewarding customer loyalty. Anyone who reads this review and is insured with FNB should do their research to ensure they are getting a fair deal.

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