JF
Judy F

1 reviews | Active since Oct 2013

11 Oct 2021, 14:11

FNB Shocking/NO service

I bank with FNB and have done so for the past 50 years!!! Loyalty certainly holds no preference on their part. I supposedly have a Privat Banker, who is NEVER available. When I try to call any number the line just drops!!!! Consequently can never speak directly to my or any other banker. I have been trying for three weeks to get to see an banker in person who is also a Commissioner of Oaths tp have papers signed!!! Still NO APPOINTMENT. Why do I even have a bank!!!!

0
Replies (1)
JF
Judy F's update12 Oct 2021, 13:57
Reviewer Update
The staff at FNB immediately got onto the problem and within 24 the whole issue has been fully resolved! I deeply appreciate the service that FNB has given. Thank you FNB and thank you Hellopeter. Both really work for the consumer!!!!