Fnb shockingly ***********

Cant complain about non existent service or can I? Just cant understand how a simple query turns into getting transferred between 4 different departments and not one person in those departments can assist. To top it off you get transferred back to the first person you spoke to. Incompetence is astounding why are you paying these people salaries every month Fnb ? I have been a customer for 25 plus years but if this is the service I can expect moving forward I will have to move on. Why cant anyone assist a client as soon as they hear the words one account????