FNB SHOCKING SERVICE

I have been for 25 years customer of FNB & never have had shocking service like I have experienced in the last year, from their forex department. For three & a half months I have been trying to renew a permit with no success. They DO NOT update you or respond to you at all. An application that I was told would take 6 weeks is now on 20 weeks & I am no further than I am in March, because the people in that department do not respond. Robert Fredericks & Natalie Dashwood, are probably that most frustrating people I have ever dealt with... Who basically ignore their customers needs.

FNB slogan should read "How can I NOT help you?"

I suggest that FNB changes their