FNB SHOCKING SERVICE

Item: FNB (First National Bank)
Rating: 2
Author: Vidashen A

FNB has been dragging its heels on closing my late fathers account and transferring the balance into the estate account. This has been going on for the past 7 months. Other banks have done their bit and its only FNB that is holding up the whole process. So if you have an account with FNB and you die then FNB will give your family and loved ones the run around.

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Replies (1)

FNB (First National Bank)'s replyOfficial

18 Nov 2015, 15:43

Hello Vidashen22,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply18 Nov 2015, 15:43

Official