YT
Yuv T
1 reviews | Active since Jan 2016
17 Jan 2020, 12:54
FNB Shocking Onboarding Experience
FNB!
I joined you as a client last week - countless hours applying, making calls to change my debit orders, verifications etc...
WHY am I unable to make payments from my bond account ??? The icon is missing from the APP under my bond account In addition when I try make a once of payment I dont have my bond account as an option!!!
I have been told that my entire verification is complete and approved
Case Number CAS-***-G8C2D4
I suggest you sort this out with immediate effect otherwise ensure that all this time and effort is reversed back to my old bank
I dont have access to my funds albeit I am a new client
APPALLING!!!!!!
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Yuv T's updateReviewer Update
17 Jan 2020, 18:46I expect resolution of this by COB Monday 20 January!!!
Onboarding me as a client is great but I expect to have access to my funds!!!
Onboarding me as a client is great but I expect to have access to my funds!!!
YT
Yuv T's update17 Jan 2020, 18:46
Reviewer Update
I expect resolution of this by COB Monday 20 January!!!
Onboarding me as a client is great but I expect to have access to my funds!!!
Onboarding me as a client is great but I expect to have access to my funds!!!