FNB shocking from CEO to....!

I have tried to transfer money from my FNB account to a Dubai account. I tried on the app and had endless issues. I then logged a query as a private client. It took them almost a week to responded after 3 follow up e mails from me. I then got the link sorted. I tried to transfer money and got endless obstacles. I persisted and forwarded all requirements. That was a week ago. A week later I still dont have my money and I still dont get any feedback or follow up yet I get automotive responses that states: Dear Mr Further to your query, we wish to advise that the FNB Private Clients Service Suite is processing your request. I got a entire inbox of these yet nothing being done.

I e mailed the CEO(Jacques Celliers) who doesn't bother to response or acknowledge my complaint. I have a private banker Karlin Nair who fails to take control of this query and get it sorted out. I've dealt with endless forex agents who are *********** everyone one of them. I sit in a foreign country still no assist from my South African bank waiting for my money!!!! Yet they taken the service fee off my account already for the request.

FNB shocking......